• Are there any specials right now?
Check out the "Code(s)" tab at the bottom of the page - if there are any codes that are applicable for your order, it will be listed there.
• How long does it take for shipping?All orders are fulfilled on a first come first served basis (after payment has cleared), it usually takes 7 to 14 business days to get your item(s) shipped. After that, a shipped a tracking number will be provided to each order once the item has shipped (please make sure you provide your correct email address when ordering). All shipments are via USPS. Please note, USA shipping only.
• What is your policy on returns?
At this time, all sales are final. There are no refunds, no returns, no exchanges.
- Loss or Damaged Packages?
Each order will receive a tracking number, please make sure you provide a valid email address at check out. Every order is shipped via USPS, unless hand delivered. We pride ourselves in our packaging, ensuring products are fully protected before shipping. We will not be held responsible for any monies lost. However, if anything does come damage to you, please contact us to attempt to sort things out.
- What is Lupus?
Currently there is no cure, though treatment can help - also, the regimen may change from time to time. Every case isn't the same.
If you would like to learn more about Lupus, please reach out to us, we'd love to personally share our experiences from perspectives of one with Lupus and another who is constantly there throughout the journey.
- Legal Disclaimer
As with all new products, that you are going to begin using on your skin, always try a small area first to see if any allergic reactions or breakouts occur. If you have any problems, discontinue use immediately. All of our products are for external use only. Packaging may cause choking. Keep all items not suitable for children out of their reach. We hold no responsibility or liability for any personal injury as the consumer risks the danger posed.
If you are pregnant, please contact your physician before using any of our products - especially the ones with essential oils.
For longer lasting soap bars - Do NOT allow bars of soap to sit in water. After use, place in a nice dry area.
Soap Color - As all of our soap is handmade, we can't duplicate the exact coloration each time. Climate changes also affect the outcome of soap. So although we follow the exact recipe each time a bar is made, bars can look different than what is shown in pictures. *NOTE: All soaps containing colorants or natural clays could potential stain light colored wash cloths. It is best to test a small area first or use a dark colored wash cloth.
Testing - All of our therapeutic soap bars have been tested by family, friends, and "testing customers" before they are added to our product line. In many cases, we have changed our bars numerous times to get just the right formulation.
Product Claims and Evaluation - We cannot guarantee actual results on any of our products, as everyone's DNA is different - nor do we claim that any of our products have been FDA approved. These are homemade products using all natural and synthetic products as noted in the "ingredient listing" under each product sold. Product claims and descriptions are based on research (by outside parties, internet research, etc) on all of the ingredients in our products with a complete breakdown. If you have any questions about a product, please ask before purchasing. Remember - we are NOT physicians and can only offer personal advice from our own years of experience. For a concrete understanding of any particular ingredient and how it will react with your body - please contact your family physician or conduct your own personal research. *It is up to you to use your personal discretion when purchasing and using products from our company.